Contact information

Last updated: September 15, 2026

MeloNail is operated by OMNI COMMERCE GLOBAL LIMITED.

Customer service

Email: service@melonail.com

For order enquiries, include your order number and the email address used at checkout. For damaged or incorrect items, also include clear photographs of the item and packaging.

Business hours

Monday-Friday: 9:00 AM-6:00 PM HKT
Saturday: 10:00 AM-4:00 PM HKT
Sunday and Hong Kong public holidays: Closed

Business information

Trading name: MeloNail
Legal entity: OMNI COMMERCE GLOBAL LIMITED
Registered address: Room D07, 8/F, Phase 2, Kai Tak Industrial Building, 99 King Fuk Street, San Po Kong, Hong Kong

The registered address is for legal and business correspondence. Returns are not accepted there unless our customer service team has provided written authorisation and return instructions.