MeloNail help
Answers, before you ask.
Everything you need to choose, wear, care for, and enjoy your MeloNail set.
How many nails are included in a set?
Each set includes 10 press-on nails in assorted sizes, plus a file, cuticle stick, alcohol prep pad, adhesive tabs, and nail glue.
Are MeloNail sets reusable?
Yes. With careful removal, cleaning, and storage, a set can be worn again. Adhesive tabs are usually the easiest option when you want to reuse a set.
How do I choose the right size?
Match each press-on to the widest part of your natural nail without touching the skin. When between sizes, choose the smaller one and gently file the sides if needed.
Will press-on nails damage my natural nails?
They should not when applied and removed correctly. The most important rule is to never rip, peel, or force off a firmly attached nail.
How long do adhesive tabs last?
Adhesive tabs are designed for short-term wear, usually a few days depending on nail preparation, water exposure, and daily activity.
How long does nail glue last?
Nail glue can provide a stronger hold for up to several weeks. Wear time varies with preparation, lifestyle, water exposure, and the amount of glue used.
How long should I avoid water after applying?
Keep the nails dry for at least the first few hours while the bond settles. Longer uninterrupted time helps the adhesive hold more securely.
Can I apply the nails at home?
Yes. Start with clean, dry nails, choose the correct sizes, and press each nail firmly from the cuticle toward the tip. Our product pages include illustrated wear instructions.
How do I remove adhesive-tab nails?
Gently loosen the press-on from the side with a wooden stick. Work slowly and never pull straight up. Remove leftover tab residue before storing the set.
How do I remove nail-glue nails?
Apply nail-glue remover around the inside edge, wait briefly, and work slowly around the edge with a wooden stick. Repeat as needed and stop if the nail does not loosen.
Can I use force if a nail will not come off?
No. Never pry, peel, or pull a firmly bonded nail. Add more remover or soak longer, then try again only when the bond has loosened.
How should I store a set for reuse?
Clean adhesive residue from the inside of each press-on, let the pieces dry, and store them in their original box in a cool, dry place away from direct sunlight.
How long does order processing take?
Most orders are prepared within 2-3 business days. You will receive tracking information when your order ships.
Do you ship internationally?
We ship from Hong Kong to customers in many locations worldwide. Available destinations and delivery estimates are shown at checkout.
What should I do if my order arrives damaged?
Please contact us as soon as possible with your order number and clear photos of the packaging and product. We will review the issue and help with the next step.
How can I contact MeloNail?
Email service@melonail.com with your order number when your question is about an order. Including photos or screenshots helps us respond faster.
Can I change or cancel an order?
Contact us as soon as possible after placing your order. We will check whether it has entered processing and let you know what options are available.
Where can I find return and shipping details?
See the shipping and returns information linked in the footer, or contact our team before ordering if you need help with a specific situation.
No questions matched your search.